Shipping Policy
At REVLI, we are committed to ensuring your shopping experience is seamless from start to finish. Below you’ll find all the details about our shipping process to ensure your order reaches you as smoothly as possible.
Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking details once your order has been dispatched.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times
We offer the following shipping options depending on your location:
United Kingdom Shipping
- Free Standard Shipping on all orders £80 or more
- Standard Shipping (2-4 business days): £3.99
- Express Shipping (1-2 business days): £7.99
EU Shipping
- Standard International Shipping (7-14 business days): Starting from £14.99 (calculated at checkout based on location).
International Shipping
- Standard International Shipping (7-14 business days): Starting from £23.99 (calculated at checkout based on location).
Please note that international delivery times may vary based on the destination country and any customs processes.
Customs, Duties, and Taxes
- For international orders, REVLI London is not responsible for any customs fees, duties, or taxes that may be applicable to your shipment.
- Any additional charges for customs clearance are the responsibility of the recipient.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your delivery. If you encounter any issues with your shipment, please contact our support team at contact@revlilondon.com
Missed Deliveries & Returns
- In case of missed delivery attempts, the courier will leave a notice with instructions for re-delivery or collection.
- If an order is returned to us due to incorrect delivery information or failure to collect, the customer will be responsible for any additional shipping fees.
Shipping Restrictions
- We currently do not ship to P.O. boxes or military addresses (APO/FPO).
- Shipping availability may vary based on your location and stock availability.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us immediately at contact@revlilondon.com
We will work with the carrier to resolve the issue and ensure a replacement or refund is provided as needed.
Need Help?
For any additional questions or concerns regarding your order, feel free to reach out to our customer service team at contact@revlilondon.com
We're here to assist you!