Privacy Policy

At REVLI, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or purchase products from us.

1. Information We Collect

We collect personal information from you when you interact with our website or make a purchase. This information includes:

Personal Details: Name, email address, postal address, phone number, and payment details.
Account Information: If you create an account, we collect your username, password, and preferences.
Transaction Information: Details about your orders, including purchased products and payment history.
Device Information: Information about the device you use to access our website, such as IP address, browser type, and operating system.
Cookies and Tracking Technologies: We collect information about your browsing behavior, preferences, and interactions with our website through cookies and similar technologies. For more details, please refer to our Cookies Policy.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including shipping, payment, and communication about your purchase.
Improve your shopping experience by personalising our website and tailoring our content, promotions, and product recommendations to your preferences.
Respond to your inquiries, provide customer support, and resolve any issues.
Analyse website traffic and user behavior to improve the performance of our website and services.
Send you marketing communications, offers, and updates if you have consented to receive such messages. You can unsubscribe at any time.
Comply with legal obligations and protect the security of our website and customers.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third parties to provide certain services, including:

Payment Processors: To process your payment securely.
Shipping Providers: To fulfill and deliver your orders.
Analytics Providers: To help us understand how our website is used and how we can improve your experience.
Marketing Platforms: To send marketing communications (only if you’ve opted in).

These third parties are required to handle your information securely and only for the purposes for which it was shared.

4. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can update or correct your personal details if they are inaccurate.
Deletion: You can request that we delete your personal information in certain circumstances.
Opt-out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
Cookies Management: You can control how cookies are used by adjusting your browser settings. For more information, please see our Cookies Policy.

5. Security of Your Information

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorised access, loss, or misuse. These measures include encryption of sensitive data, secure payment gateways, and regular monitoring of our systems for vulnerabilities.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymise it.

7. International Transfers

As REVLI operates globally, your information may be transferred to and processed in countries outside of your location. We ensure that any international transfers are conducted in compliance with applicable data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

REVLI
Email: contact@revlilondon.com